Shipment Policy

Effective Date: January 3, 2025

BeautyLuis is dedicated to delivering your holiday-themed items to you promptly and securely. This Shipment Policy outlines our shipping procedures for all orders placed on our website, beautyluis.com. By placing an order, you agree to these terms and conditions. We aim for a transparent and hassle-free shipping process for our customers.

1. Shipping Destinations

  • We currently ship to addresses within the contiguous United States. We may expand our shipping destinations in the future.

  • Please ensure that your shipping address is accurate and complete, as we cannot be held responsible for delays or undeliverable packages due to incorrect information.

2. Shipping Options and Costs

  • Shipping Rates: Shipping costs are calculated based on your delivery address, the weight and dimensions of your order, and the selected shipping method. Shipping costs will be clearly displayed at checkout.

  • Shipping Methods: We offer several shipping options, including standard, expedited, and express shipping. The available options depend on your shipping address and the order details.

  • Free Shipping: From time to time, we may offer free shipping promotions, subject to specific terms and conditions, which will be clearly communicated at the time of the offer.

3. Order Processing Time

  • Processing Time: Orders are typically processed within 1-3 business days. Please note that processing times may be longer during peak periods, holidays, or promotional events.

  • Shipping Notifications: You will receive a shipping confirmation email with your tracking number once your order has been shipped.

4. Delivery Times

  • Estimated Delivery Times: Delivery times vary depending on your location and the shipping method selected. We provide estimated delivery times during checkout. Please note that delivery times are estimates and are not guaranteed.

  • Shipping Delays: Delivery times may be affected by factors beyond our control, such as weather conditions, postal delays, or carrier issues. We are not responsible for delays caused by shipping carriers.

  • Delivery Address: It is your responsibility to provide an accurate and complete shipping address. We are not responsible for lost or delayed shipments due to incorrect address information.

5. Tracking Your Order

  • You can track your order using the tracking number provided in your shipping confirmation email.

  • Tracking information may take up to 24 hours to appear on the carrier’s website.

6. Shipping Risks

  • Loss or Damage: The risk of loss and title for all products pass to you upon our delivery to the carrier. We are not liable for any damage or loss during transit.

  • Insurance: Optional shipping insurance may be available for purchase during checkout. We recommend considering this option for valuable or fragile items.

7. Delivery Issues

  • Missing Packages: If your package has not arrived within the estimated delivery time, please contact us immediately. We will investigate the issue with the shipping carrier.

  • Damaged Items: If your package or items are damaged during transit, please contact us within 7 days of receiving your order. We may require photos of the damaged package and products to process a claim.

8. International Shipping

  • At this time, we only ship within the contiguous United States. We may consider international shipping in the future.

9. Contact Us

If you have any questions about our Shipment Policy, please contact us at:

BeautyLuis
2587 Paradise Hls
Eddyville, Kentucky (KY)
Phone: (270) 388-7555
Email: info@beautyluis.com
Website: beautyluis.com